Order Cancellation
Need to cancel your order?
Before submitting your cancellation request, please read the following information:
- If you have an account, you may request a cancellation or return directly through your customer account whenever the option is available.
- If your order has not yet been shipped, you may use this form to request a cancellation.
- If your order has already been shipped or delivered, you may still use this form to notify us that you wish to exercise your right of withdrawal.
- If your order has already been delivered, your cancellation request must be submitted within 14 days of receiving the last item of your order.
- Please do not return your order until you have received our confirmation and return instructions by email.
- Once your return has been approved, the item must be returned within 14 days.
- Return shipping costs are the responsibility of the customer unless otherwise required by applicable law.
- The right to cancel or withdraw does not apply to commissioned artwork or custom-made products, including prints produced in custom dimensions.
What to include in your message
When filling in the form below, please include the following information:
- Your order number.
- The product(s) you wish to cancel. If you are not cancelling the entire order, please specify which item(s) you wish to cancel.
Need more information? Please read our Return Policy for detailed information about returns, refunds and your right of withdrawal.